Refund policy

This Policy is issued by GRCK Cosmetics A.Sh.belongs to www.goaje.com It has been prepared to inform Site visitors and ordering customers (“Buyer”) regarding the cancellation and refund of products ordered through the “Site”.his Policy is issued by GRCK Cosmetics A.Sh.belongs to www.goaje.com It has been prepared to inform Site visitors and ordering customers (“Buyer”) regarding the cancellation and refund of products ordered through the “SiteThis Policy is issued by GRCK Cosmetics A.Sh.belongs to www.goaje.com It has been prepared to inform Site visitors and ordering customers (“Buyer”) regarding the cancellation and refund of products ordered through the “Site”.

Regarding the cancellation and return of the products ordered by the Buyer, the relevant provisions contained in the Distance Sales Agreement signed between GRCK Cosmetics and the Buyer (the “Agreement”) remain valid. Dec.

Every product you purchase is under the warranty of our company.

You can return the order received by you with the customer service approval within 14 days without opening the “Goaje Skincare box” in any way. After your order reaches our return warehouse, it is reviewed and then your refund will be made to your bank after the unopened approval is given.

Before receiving the packages you think may have been damaged during shipping, open and check them in front of the cargo company representative. If the product is damaged in any way, do not receive the product by having a reportefore receiving the packages you think may have been damaged during shipping, open and check them in front of the cargo company representative. If the product is damaged in any way, do not receive the product by having a report prepared by the cargo company. In case you do not keep a record, do not forget that you have accepted that the cargo company has fully fulfilled its duty after the product has been delivered.

In cases where any deterioration, breakage, destruction, tearing, use and similar conditions of the product have been detected and the product has not been returned in its current state when it was delivered to the customer, the product will not be refunded and the price will not be refunded.In cases where any deterioration, breakage, destruction, tearing, use and similar conditions of the product have been detected and the product has not been returned in its current state when it was delivered to the customer, the product will not be rn cases where any deterioration, breakage, destruction, tearing, use and similar conditions of the product have been detected and the product has not been returned in its current state when it was delivered to the customer, the product will not be refunded and the price will not be refunded.

If you return the product, your return process will be completed within seven (7) business days from the moment the product reaches the company.

Credit card refunds will be made within five (5) business days after confirmation of the refund process. Your bank may not reflect credit card refunds to your account during the same statement period. In this case, you need to call your bank's credit card service.

For any product complaints that may arise after the product reaches you, you can contact the customer service representative at 902167065214. If it is determined that the problem is not of user origin, it will be compensated